Collection of Personal Information
FoldNest may collect the following personal information to provide better services to our customers. We do not collect personal information without customer consent.
- Name, address, phone number, email address
- Room size and layout information
- Product installation information
- Payment information (we do not store credit card information)
Purpose of Personal Information Use
Collected personal information is used only for the following purposes.
- Product sales, delivery, and installation service provision
- Responding to customer inquiries
- Providing after-sales service
- Information about new products and services (only with customer consent)
- Creating statistical data (processed in a way that cannot identify individuals)
Third-Party Provision of Personal Information
We do not provide customer personal information to third parties without customer consent, except in the following cases.
- When required by law
- When necessary to protect human life, body, or property
- Provision to business partners necessary for service provision, such as delivery companies
Personal Information Management
Customer personal information is managed with appropriate security measures. We take necessary and appropriate measures to prevent unauthorized access, loss, destruction, alteration, and leakage.
Use of Cookies
This site uses cookies to improve services. For details about cookies, please check our Cookie Policy.
Disclosure, Correction, and Deletion of Personal Information
Customers can request disclosure, correction, and deletion of their personal information held by our company. If you wish to do so, please contact us via our inquiry form or by phone.
Changes to Privacy Policy
This privacy policy may be changed without notice due to changes in laws or service content. The revised privacy policy will take effect when posted on this site.
Contact
For questions or opinions regarding the handling of personal information, please contact us below.
Phone: +81 70-5137-4635
Email: info@southwestaircafe.com